FAQ

Q. What do I do if I run out of exercises?
A. Do the two extra exercises per shape first. Re-do any exercises that were difficult. Once they have all been completed you can select the 'Generate New Exercises' link on your 'Exercises' page. This will provide you with further appropriate exercises for you to continue with.

Q. Difficulty registering?
A. Check you haven't already registered by clicking on the 'Forgot Password' link and getting a NEW password emailed to you. If you get the following error: 'We were unable to access your information. Please try again.', you are NOT registered. Try and re-register.

Q. PID not valid?
A. If your surname has a quote (for example O'Brian) try leaving it out (OBrian). The date of birth (DOB) must match exactly. We have had instances where our database was showing the wrong DOB. You will have to use the Feedback form to confirm this.

Q. Get a NEW password?
A. Click on the 'Forgot Password' link and enter your PID.

Q. How do I print my exercise sheets and calendars?
A. Right mouse click on the picture and select 'Print Picture...'. You could also try saving the picture to disk then printing that image.

Q. Missing Videos?
A. Unfortunately we are missing videos for the following exercises: UO, UQ, VV.

Q. Difficulty seeing images/videos?
A. Please check that your firewall (NetNanny etc) settings are allowing the content to your browser.

Q. What site should I use?
Australia
http://my.dore.com.au

United Kingdom
http://my.dore.co.uk

USA
http://my.doreusa.com